Product Security
Effective Date: 10-Mar-2020
Last Updated: 10-Mar-2025
At CTech Digital we take security concerns seriously and we work to quickly evaluate and address them. Once a security concern is reported, CTech Digital commits the appropriate resources to analyze, validate and provide corrective actions to address the issue as quickly as possible.
At CTech Digital, we are committed to protecting your privacy and ensuring the security of your personal information. Our Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and when you report your security concerns using our applications or website developments from (CTechDigital.com).
If you would like to report Security issues or concerns with any of CTechDigital.com applications please contact us at [email protected]
CTech Digital Applications - Security Issues Reported | Status | Updates
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Frequently Asked Questions
for Security Reporting on CTechdigital.com applications
How can I report a security vulnerability in a CTech Digital application?
If you discover a security issue, please report it to our security team at [email protected]. Provide as much detail as possible, including steps to reproduce the issue and any supporting evidence.
What security measures does CTech Digital implement to protect its applications?
CTech Digital employs encryption, secure authentication, access controls, and regular security audits to safeguard applications and user data. We follow industry best practices such as secure software development lifecycle (SDLC), penetration testing, and compliance with recognized security standards.
What is the process for handling reported security vulnerabilities?
Once a vulnerability is reported, our security team:
- Acknowledges receipt of the report within a specified timeframe.
- Assesses and validates the issue.
- Works on a resolution, including developing and deploying a fix.
- Notifies affected users and provides necessary security updates.
Will I receive updates on my reported security issue?
Yes, we provide updates throughout the resolution process, including acknowledgment of the report, status updates, and final resolution details.
How often does CTech Digital release security patches?
Security patches are released as soon as vulnerabilities are identified and resolved. We also perform regular updates and maintenance to keep our applications secure.
How will I know if a security update is available?
We publish security advisories and update logs on our Product Security Page. Additionally, users subscribed to security notifications will receive alerts via email.